Fin for early-stage startups
A drop-in AI agent that resolves your customers’ problems automatically — built for SaaS teams too small for Intercom.
No credit card required · Flat Pricing · Live in minutes
Built for early stage company support
- Answers in < 2 seconds
- 24/7 coverage
- Setup in minutes
Three reasons teams pick Helin.
Resolves customer problems on its own
Feed it your docs or your URL, and it handles the repetitive questions your team answers ten times a day.
Built for teams too small for Intercom
Enterprise support suites are priced for support departments you don't have yet. Helin gives you the same core capability before your Series A.
One flat price — no credits, no surprises
One reply is one reply, on every plan. No credits to buy, no premium models burning 5× your balance.
From zero to answering in three steps
No sales calls, no forecasting workshops. You’ll ship your first agent this afternoon.
- 01
Teach it.
Point Helin at your website or upload your docs. It reads everything and builds its knowledge base in minutes.
- 02
Test it.
Chat with your agent in the Playground before any customer sees it. Tune its tone and instructions until it sounds like you.
- 03
Embed it.
Drop one snippet of code into your site — about as hard as installing Google Analytics — and Helin starts resolving conversations.
A support experience that feels native to your product
A fast, clean chat widget that matches your brand — your name, colors, icon, and greeting. Fully isolated from your site's styling, so it can't break your site and your site can't break it.
- Sub-2-second responses that feel like messaging a person
- Proactive greetings to start the conversation
- Conversations persist when visitors return
It answers from your content, or not at all
Helin's answering pipeline is modeled on the same architecture as Fin, Intercom's AI agent. Every reply is generated strictly from your knowledge base — searched by meaning, not keywords — so a customer asking "can I get my money back?" finds your refund policy even if it never uses those words.
- No hallucinated pricing, features, or policies
- Understands intent, then finds the best-matched source
- When your docs don't cover it, it says so — and hands off to a human
- refund-policy.md94%
- billing/subscriptions.html71%
- changelog.md22%
Everything you need to run support without a support team.
Teach it with what you already have
Point Helin at your domain to crawl your public pages, upload PDFs and DOCX, or paste raw text. Update sources anytime and the agent's knowledge updates with them.
- Website crawling, file uploads, and pasted text
- Up to 22 MB knowledge base on paid plans
Interview your agent before its first shift
A private testing room to chat with your agent, set its personality and instructions, and pick its model — all before it goes live. Changes never touch the widget until you're ready.
An agent that does things, not just says things
Helin escalates to a human when needed, captures visitor name and email at the right moment, and shows clickable buttons like “View pricing” or “Book a demo” to move people to the right page.
- Human handoff / escalation with full context
- Lead capture — turn support into pipeline
- Buttons & links to guide visitors
Every conversation is a product insight
See every conversation your agent handles — what customers asked, how it answered, where it escalated. Spot gaps to fill in your docs and read the exact language your customers use.
Questions, answered
Everything teams ask before setting up their first agent. If yours isn’t here, get in touch.
Only for one step: pasting a small code snippet into your site — about the same effort as installing Google Analytics. Everything else is point-and-click.
No. Helin answers strictly from your content. If your knowledge base doesn't cover a question, it says so and offers a human handoff — that's a feature, not a limitation.
One answer message from the agent. A typical conversation uses a few replies, so 2,000 replies covers roughly several hundred conversations a month.
The agent pauses AI answers until your next billing period or an upgrade. Your data, settings, and history are never lost.
Yes. Plans are monthly with no lock-in — upgrade, downgrade, or cancel whenever you like.
Your knowledge base is used only to answer your customers' questions. It is not shared across accounts.
Today, Helin does one channel exceptionally well: the website chat widget. More channels are on the roadmap.
Your customers shouldn’t have to wait for you to wake up.
Set up Helin in minutes and let it resolve support while you build.